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PRO SOURCING FAQ
Commercial & Technical Insights for Buyers
Review our detailed policies on international trade compliance, transactional security, operational warranties, and freight logistics designed to streamline your brand’s procurement process.
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+86 15959210458
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What are your standard payment terms for bulk OEM orders?
We typically operate on a 30% T/T deposit to initiate customized production, with the remaining 70% balance due upon presentation of the Bill of Lading (B/L) or prior to final factory dispatch.
Do your bottles exhaust hazardous ozone and chlorine byproducts?
Yes. Our advanced SPE/PEM cell features a dedicated bottom waste gas exhaust system, ensuring only 99.99% pure, safe molecular hydrogen dissolves into your drinking water.
What is your warranty policy for the core electrolysis base?
We provide a comprehensive 12-month commercial warranty on the SPE/PEM base component. In the rare event of functional failure, we supply free replacement modules in your next shipment.
Can we order customized branded samples before mass production?
Absolutely. We offer premium sample prototyping services. We can laser-etch your corporate logo onto the titanium plate or bottle collar to ensure alignment with your brand standards.
Which international shipping incoterms do you support?
We standardly support FOB Xiamen, EXW, and CIF terms. Additionally, for qualified premium buyers, we can coordinate DDP (Delivered Duty Paid) shipping to ensure smooth, door-to-door logistics.
How do you package bulk shipments to prevent transit damage?
Every bottle is protected in a customized shockproof EVA foam insert and premium retail gift box, then packed into heavy-duty 5-layer corrugated master cartons reinforced with waterproof strapping.
Still Have Sourcing Questions? Apply for a Wholesale Account
Can’t find the specific answers regarding our Tritan hydrogen bottles or SPE/PEM tech? Submit a wholesale application today to unlock tier-structured volume pricing.
EXPERT SUPPORT
Resolve Your Specific Technical & Sourcing Queries Directly
Can’t find the exact parameters regarding our SPE/PEM membrane lifespan, regional material compliance, or custom packaging options? Contact our specialized B2B support desk for an immediate, detailed response.
Phone
+86 159-5923-7758
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Office Address
Xiamen, Fujian, PRC